Enquiry

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Who does this relate to?*

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Billing Enquiry

Invoice Number

Your Billing Question?*

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Bookings/Reschedules

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Practitioner*

Your Booking Question?*

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Booked Date*

Booked Time*

Reschedule Date*

Time*

Practitioner

Reschedule Question?

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Test Results

Test Completed?

Test Result Question?

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Order Details

Order Type*

Is this enquiry about an order you have already made, or a new order you’re trying to place?

Existing Order

New Order

How can we help?*

When will it arrive?

Haven’t received order

Incorrect product received

Missing product

Other

Order ID*

Order Date*

Delivery Address*

How did you place the order*

Charm Message

Merge Health Online Shop

Phone Call

Item Package Code*

Check your order confirmation email for package code and product estimated date arrival.

Please specify which product(s)*

Package: AC – Your order will arrive in 7 to 10 business days. If current date exceeded, kindly send us your enquiry.

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Package: DA – Your order will arrive in 7 to 10 business days. If current date exceeded, kindly send us your enquiry.

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Package: FX – Your order will arrive in 10 to 14 business days. If current date exceeded, kindly send us your enquiry.

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Package: GR – Your order will arrive in 3 to 5 business days. If current date exceeded, kindly send us your enquiry.

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Package: IH – Your order will arrive in 10 to 14 business days. If current date exceeded, kindly send us your enquiry.

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Package: MH – Your order will arrive in 7 to 10 business days. If current date exceeded, kindly send us your enquiry.

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Package: OB – Your order will arrive in 3 to 5 business days. If current date exceeded, kindly send us your enquiry.

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Package: SP – Your order will arrive in 7 to 10 business days. If current date exceeded, kindly send us your enquiry.

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Package: ZN – Your order will arrive in 7 to 10 business days. If current date exceeded, kindly send us your enquiry.

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Package: ZAW – Your order will arrive in 7 to 10 business days. If current date exceeded, kindly send us your enquiry.

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Please describe your issue*

Issue Details

How can we help*

Unable or order / technical problems

Item out of stock

Other

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Other Concern

Please Describe your other issue*

Attachment

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